Channel Banking Implementation

chennalOracle FLEXCUBE helps banks ease their working modules with access to the CBS via multiple channels, both online and offline. This helps the banks reduce their cost and manpower usage whilst providing superior customer satisfaction and user experience to the end users. With Oracle FLEXCUBE channel banking module, banks can now easily achieve optimal utility of their resources with very minimal burden on the people involved in the process.


Oracle FLEXCUBE Direct Banking

Oracle FLEXCUBE addresses the comprehensive requirements of banks in a virtual environment enabling them to cater efficiently to changing customer demands. The customer today is influenced by the trends in his external environment especially with regard to personalization. Oracle FLEXCUBE provides personalization features which are vital for Generation Y customers. Spend analysis empowers customers to track expenses across portfolios and an integrated portfolio summary gives the customers complete insight across their portfolio. Alerts and reminders offer an intuitive and personalized experience for tracking and managing tasks that enhance customer experience.

Oracle FLEXCUBE Mobile and SMS Banking

Oracle FLEXCUBE Mobile Banking Solutionenables the bank to offer its retail customers capabilities such as account access for savings/ current accounts, loans, term deposits and credit cards. It enables the bank to provide transaction functionality such as funds transfers, payments and bill payments.

Additionally, the bank can also provide value added services such as cheque book requests, cheque status inquiry and stop check facility to the customer. It empowers the bank to provide transaction authorization and customer self service facilities to the customer.

The requests and alerts facility provide the customer with real time information on their mobile devices.