Digital Banking – What is it really?

by Surya Prasad, Director, bfsi consulting.
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If you are a banker, techie, agent or most importantly a customer in BFSI Segment, I would take it for granted you must have heard the new buzz word “Digital Banking”. In my circle, I did chat with several people and interestingly, no two persons seems to perceive this in same manner – well, this is kind of exaggeration, but you get the picture! This made me take a pause and think what this could mean to someone like me who is an insider in the industry, to answer if a colleague, friend, or someone at my box asks me about this.… Read the rest